Welcome to Orchid Fashions!
By accessing or making a purchase from https://orchidfashionstores.com, you agree to abide by the terms and conditions below.

These Terms govern the use of our website, products, and services.
Please read them carefully before placing an order.

✅ General Conditions

  • Product details, images, and pricing may change without prior notice.
  • All orders are subject to availability and acceptance.
  • Unauthorized use of this website may give rise to a claim for damages.
  • Reproduction of content, product images, logo, or brand identity is prohibited without written permission.

✅ Product Information

We ensure that:

  • Product photos are displayed as accurately as possible.
  • Slight color differences may occur due to lighting and screen display.
  • Product measurements may vary slightly due to manufacturing differences.

✅ Order & Payment

  • Orders are processed only after successful payment confirmation.
  • We reserve the right to cancel or refuse an order for any reason including:
    • Suspected fraud
    • Incorrect information provided
    • Product out of stock

If an order is canceled after payment, a full refund will be initiated.

✅ Pricing & Offers

  • Prices shown on the website include applicable taxes.
  • Shipping charges will be displayed during checkout.
  • Offers and promotions may have specific terms and may change anytime.

✅ Shipping & Delivery

  • We offer delivery through trusted courier partners.
  • Standard delivery time: 3–4 working days (Kerala)
  • Delays due to location, weather, strikes, or courier issues are beyond our control.
  • Incorrect address or phone number may lead to delivery failure.

✅ Returns & Exchanges (Important)

Returns and exchanges are allowed ONLY IF:
✅ Damaged Product Received
✅ Wrong Product Delivered

📌 Courier box opening video is mandatory
Without video proof → no return/ replacement will be accepted.

Requests must be reported within 24 hours of delivery.

Sale / discount products are non-returnable (unless damaged on arrival).

Full details here: Refund & Return Policy

✅ Warranty & Quality

We ensure high-quality products, but no lifetime warranty is provided unless specifically mentioned.

Normal wear, misuse, or damage caused by the customer is not covered.

✅ Accounts & Personal Data

You are responsible for maintaining the security of your account login.

We protect your personal information as stated in our Privacy Policy.

✅ Intellectual Property

All content — including:

  • Logo
  • Product images
  • Text & graphics
    — is the exclusive property of Orchid Fashions.

Copying or misuse can result in legal action.

✅ Liability Limitation

We are not responsible for:

  • Loss or damage caused by third-party courier delays
  • Customer misuse of the product
  • Any indirect, incidental, or consequential losses

✅ Changes to Terms

Orchid Fashions may update these terms at any time.
Continued use of our website means you agree to the latest version.

📞 Contact Us

If you have any questions regarding these terms:

📩 Email: orchidfashions11@gmail.com
📞 Phone: 7736 211 211
📍 Palakkad, Kerala – India